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Terms & conditions
Welcome to Nirva Organic. By accessing or purchasing from our website, you agree to the following terms and conditions. Please review them carefully before using our services or placing an order.
1. General Terms
Nirva Organic offers natural and organic wellness products through this website.
By using our services, you confirm that you are 18 years of age or older, or have the consent of a parent or guardian.
We reserve the right to modify these terms at any time. Continued use of the site implies acceptance of the updated terms.
2. Product Information
All products are formulated using natural and ethically sourced ingredients.
While we strive for accuracy in product descriptions, minor variations in color, texture, or scent may occur due to the nature of organic ingredients.
Please review ingredient lists and consult a healthcare provider if you have allergies or sensitivities.
3. Pricing & Payment
Prices are listed in the local currency and may change without prior notice due to market or supply variations.
Accepted payment methods are displayed at checkout. All transactions are processed securely.
We do not store credit/debit card or other sensitive payment information.
4. Orders & Cancellations
Orders can only be canceled before they are packed or dispatched. Once shipped, cancellations are not possible.
We reserve the right to cancel orders due to pricing errors, stock issues, or suspected fraudulent activity. Any applicable refunds will be processed promptly.
5. Shipping & Delivery
We offer shipping across select domestic and international regions.
Estimated delivery times are provided at checkout but may vary due to external factors.
Customers are responsible for providing accurate shipping details. Nirva Organic is not liable for delivery delays caused by incorrect information.
6. Returns & Exchanges
Due to the nature of our products, returns are only accepted if the item is damaged, defective, or incorrect.
Requests for return or exchange must be made within 7 days of delivery and must include photos for verification.
Used, opened, or customized products are non-returnable.
7. Product Authenticity & Safety
Our products are formulated in accordance with applicable quality and safety standards.
Each batch is tested for purity and effectiveness, but we recommend patch testing before full use.
Nirva Organic is not liable for adverse reactions caused by individual allergies or misuse.
8. Limitation of Liability
We are not responsible for indirect or consequential damages resulting from the use or misuse of our products.
We do not guarantee uninterrupted access to our website and are not liable for technical issues beyond our control.
9. Privacy Policy
We collect customer information strictly for order processing and support, in accordance with our Privacy Policy.
Your personal data will never be sold or shared with third parties, except as necessary for fulfilling orders or legal requirements.
10. Governing Law & Dispute Resolution
These terms are governed by the laws of India.
Any disputes will be resolved through arbitration or courts located within India.
By purchasing from Nirva Organic, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
